1. Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Accessibility is an ongoing effort rather than a finished state, and we review the site as we add features.
2. What we have done
We have built the site with semantic HTML, clear heading structure, visible keyboard focus styles, sufficient colour contrast, descriptive link text, alternative text for meaningful images, and a "skip to content" link. Animations respect your reduced-motion preference, and the layout is designed to work with high-contrast settings.
3. Known limitations
Some third-party embeds and older content may not fully meet our standards. Where we identify a barrier, we prioritise fixing it. If you encounter an issue, telling us is the fastest way to get it resolved.
4. Assistive technology
The site is designed to work with current versions of screen readers, keyboard navigation, and browser zoom up to 200% without loss of content or function.
5. Giving feedback
If you have trouble using any part of the site, or you would like information in a different format, email support@pokestoredirect.com or call (213) 300-5923. Please describe what you were trying to do and what happened, and we will respond promptly.